At Sharkskin co. we give utmost importance to customer satisfaction. We offer a lifetime warranty program to ensure our customers trust us and our products.
It is the customer's responsibility to ensure the product they choose is suitable for their vehicle. All information on the product suitability is outlined in the product title and description. If you require any help during this process please email us at info@sharkskinco.com.
If there is a defect in the materials or workmanship involved we will repair or replace it for you straight away. If you believe there is an issue with the product, please email a photo of the defect and a brief description to info@sharkskinco.com.
Upon confirming the product is defective, we will send you a return label which you can use to return the product for free to our warehouse.
To qualify for a return:
- You must return the product within 30 days of purchase
- Your item must be unused and in brand new packaging
- Your item must be in it's original packaging
If the product arrives damaged we will not be able to offer your refund.
If the return is approved, we will process your refund to the original method of payment. You will receive your refund between 2-5 business days.
We will work cooperatively with you during this process for you to have the best customer experience, and will do anything we can to help.