Our Sharkskin co. warehouse team works hard to keep our promise of dispatch within 1 business day. We are dedicated to ensuring our customers promptly receive their products.
Australia
All orders are processed within 1 business day (excluding weekends) after receiving your order confirmation email. You will receive another notification once your order has been shipped.
We provide complimentary standard shipping on all orders, with an estimated delivery time of 6-10 days. Delivery times may vary depending on the location. Additionally, we offer expedited express shipping at a nominal fee of $9.90. Please allow 1-3 business days for orders placed within NSW and 3-5 business days for interstate orders.
*Please note: Delivery may take longer during sale or promotional events.
International Shipping
We offer international shipping to the following countries: USA, New Zealand.
All our international orders are shipped with Australia post express shipping, free of charge. Orders are dispatched within 1 business day (excluding weekends).
Please allow 7-10 business days for all USA orders, and 6-11 business days for all New Zealand orders.
Your orders are not subject to any import duties or taxes. All international packages are insured, therefore in the rare case that your package is lost in transit, we will provide you with a full refund.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at support@sharkskinco.com with your name and order number, and we will look into it for you!